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Crash course in dealing with difficult library customers
Shelley Mosley; Dennis C Tucker; Sandra Van Winkle · Libraries Unlimited
Format: Book : EnglishView all editions and formats |
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Every library experiences difficult patrons. Thorough preparation is the best defense: it's always much better to be proactive than reactive. The authors of Crash Course in Dealing with Difficult Library Customers realized that these kinds of situations are more universal than unique,... |
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Otherhood: Modern Women Finding A New Kind of Happiness
Melanie Notkin · Pgw
Pages: 291
Format: Hardcover |
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More American women are childless than ever before - nearly half those of childbearing age don't have children. While our society often assumes these women are "childfree by choice," that's not always true. In reality, many of them expected to marry and have children,... |
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The Voices Within: The History and Science of How We Talk to Ourselves
Charles Fernyhough · Basic Books
Pages: 320
Format: Print book |
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At the moment you caught sight of this book, what were you thinking? Was your thought a stream of sensations? Or was it a voice in your head? Did you ask yourself, "I wonder what that's about?" Did you answer? And what does it mean if you did?When someone says they hear voices... |
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Rethink: The Surprising History of New Ideas
Steven Poole · Scribner
Pages: 352
Format: Print book |
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A brilliant and groundbreaking argument that innovation and progress are often achieved by revisiting and retooling ideas from the past rather than starting from scratch - from The Guardian columnist and contributor to The Atlantic.Innovation is not always as innovative as it may seem.... |
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Talk With Your Kids: Conversations About Ethics -- Honesty, Friendship, Sensitivity, Fairness, Dedication, Individuality -- and 103 Other Things That Really Matter
Michael Parker · Black Dog & Leventhal Publishers
Format: Paperback |
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A guide for parents to help their children better understand the world around them by helping them think through the questions they face regarding honesty, friendship, sensitivity, fairness, dedication, individuality and 103 other character-building issuesMany families and almost all schools... |
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The Family Guide to Mental Health Care
Lloyd I. Sederer MD · W. W. Norton & Company; 1 edition
Format: Hardcover |
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Expert advice from the medical director of the countrys largest state mental health system and the mental health editor of The Huffington Post. More than fifty million people a year are diagnosed with some form of mental illness. It spares no sex, race, age, ethnicity, or income level.... |
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True Crime Addict: How I Lost Myself in the Mysterious Disappearance of Maura Murray
James Renner · Thomas Dunne Books
Pages: 280
Format: Print book |
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When an eleven year old James Renner fell in love with Amy Mihaljevic, the missing girl seen on posters all over his neighborhood, it was the beginning of a lifelong obsession with true crime. That obsession leads James to a successful career as an investigative journalist. It also gave... |
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