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Joan Lambert
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Joan Lambert has worked closely with Microsoft technologies since 1986, and in the training and certification industry since 1997. She is passionate about good training and effective certification, and enjoys helping people feel confident using new technologies so they can work more efficiently.Joan is the author of several dozen Step by Step books and Microsoft Office Specialist certification study guides, as well as video-based training courses and QuickStudy guides.Originally from Washington State, Joan currently lives in Lehi, Utah. In-between she's lived in Washington, California, Texas, Germany, New Zealand,...
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Kaplan Test Prep
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For over 80 years, Kaplan Test Prep (www.kaptest.com) has been helping students grow their knowledge, skills and confidence so they can be their best on Test Day. Our prep books and online resources provide the expert guidance that students need at every step of their educational journey - incorporating years of test-specific data and strategies tested by Kaplan students and our own expert psychometricians. After helping millions of students, we know what works. Our guides deliver knowledge with clarity and simplicity while focusing on the specialized strategies that keep test-takers ahead of the clock and at the top of their...
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