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Joan Lambert

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Joan Lambert has worked closely with Microsoft technologies since 1986, and in the training and certification industry since 1997. She is passionate about good training and effective certification, and enjoys helping people feel confident using new technologies so they can work more efficiently.Joan is the author of several dozen Step by Step books and Microsoft Office Specialist certification study guides, as well as video-based training courses and QuickStudy guides.Originally from Washington State, Joan currently lives in Lehi, Utah. In-between she's lived in Washington, California, Texas, Germany, New Zealand,...

Jayme Adelson-Goldstein

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Jayme Adelson-Goldstein is an ESOL professional development specialist, curriculum consultant and author. Through her consulting firm, "Lighthearted Learning," Jayme facilitates face-to-face and online workshops on ESOL teaching techniques throughout the United States and teaches online adult ESOL methods courses internationally through TESOL. Her most recent projects include the California Adult Literacy Professional Development Project (CALPRO) Virtual Workroom for Multilevel Teachers ( ) and an EL/Civics workshop series for ACE of Florida.