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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Joseph Michelli · McGraw-Hill; 1 edition
Format: Book

Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer...
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One Shot at Forever: A Small Town, an Unlikely Coach, and a Magical Baseball Season 

Chris Ballard · Hachette Books
Format: Paperback

In 1971, a small-town high school baseball team from rural Illinoisplaying with hand-me-down uniforms and peace signs on their hatsdefied convention and the odds. Led by an English teacher with nocoaching experience, the Macon Ironmen emerged from a field of 370teams to become the smallest...
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Guy Fieri Family Food: 125 Real-Deal Recipes-Kitchen Tested, Home Approved

Guy Fieri · William Morrow
Pages: 352
Format: Print book

The Food Network superstar and New York Times bestselling author dishes up flavorful All-American family-friendly meals for weeknights and weekends alike.As one of Food Network's biggest stars, Guy has taken America on a cross-country tour in Diners, Drive-Ins and Dives. He's challenged...
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The Backyard Homestead Guide to Raising Farm Animals: Choose the Best Breeds for Small-Space Farming, Produce Your Own Grass-Fed Meat, Gather Fresh ... Rabbits, Goats, Sheep, Pigs, Cattle, & Bees

Gail Damerow · Storey Publishing, LLC; 1 edition
Format: Paperback

Imagine a weekend breakfast featuring eggs, bacon, and honey from your own chickens, pigs, and bees. Or a holiday meal with your own heritage-breed turkey as the main attraction. With The Backyard Homestead Guide to Raising Farm Animals, even urban and suburban residents can successfully...
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An Invisible Thread: The True Story of an 11-Year-Old Panhandler, a Busy Sales Executive, and an Unlikely Meeting with Destiny

Laura Schroff · Howard Books
Pages: 252
Format: Paperback

An Invisible Thread tells of the life-long friendship between a busy sales executive and a disadvantaged young boy, and how both of their lives were changed by what began as one small gesture of kindness.Stopping was never part of the plan... She was a successful ad sales rep in Manhattan....
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A Higher Call: An Incredible True Story of Combat and Chivalry in the War-Torn Skies of World W ar II

Adam Makos · Berkley Books
Pages: 400
Format: Hardcover

THE NEW YORK TIMES AND INTERNATIONAL BESTSELLERFour days before Christmas 1943, a badly damaged American bomber struggled to fly over wartime Germany. At its controls was a 21-year-old pilot. Half his crew lay wounded or dead. It was their first mission. Suddenly, a sleek, dark shape pulled...
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Night School: A Jack Reacher Novel

Lee Child · Delacorte Press
Pages: 369
Format: Print book

#1 NEW YORK TIMES BESTSELLER * The incomparable hero of Jack Reacher: Never Go Back takes readers to school in his most explosive novel yet. After eleven straight global #1 bestsellers, discover the thrillers that The New York Times calls "utterly addictive." It's 1996, and Reacher...
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Most Dangerous Place: A Jack Swyteck Novel

James Grippando · Harper
Pages: 356
Format: Hardcover

Defending a woman accused of murdering the man who sexually assaulted her, Miami lawyer Jack Swyteck must uncover where the truth lies between innocence, vengeance, and justice in this spellbinding tale of suspense - based on shocking true-life events - from the New York Times bestselling...
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Beyond Outrage: Expanded Edition: What has gone wrong with our economy and our democracy, and how to fix it

Robert B. Reich · Vintage Books
Pages: 151
Format: Paperback

America's economy and democracy are working for the benefit of an ever-fewer privileged and powerful people. But rather than just complain about it or give up on the system, we must join together and make it work for all of us. In this timely book, Robert B. Reich argues that nothing good...
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Crowned and Dangerous: A Royal Spyness Mystery

Rhys Bowen · Berkley Prime Crime
Pages: 320
Format: Print book

Nothing is simple when you're thirty-fifth in line for the British crown, least of all marriage. But with love on their side, and plans to elope, Lady Georgiana Rannoch and her beau Darcy O'Mara hope to bypass a few royal rules...With Darcy driving me out of London in a borrowed motor car,...
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The Sleepwalker: A Novel

Chris Bohjalian · Doubleday
Pages: 284
Format: Print book

From the New York Times bestselling author of The Guest Room comes a spine-tingling novel of lies, loss, and buried desire - the mesmerizing story of a wife and mother who vanishes from her bed late one night. When Annalee Ahlberg goes missing, her children fear the worst. Annalee is a sleepwalker...
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The River at Night

Erica Ferencik · Gallery/Scout Press
Pages: 294
Format: Hardcover

An Oprah.com Page-Turning Novels Pick A 2017 Indie Next Pick A Bustle Most Anticipated Thriller Novel of 2017 An Entertainment Weekly "Must List" Pick A high-stakes drama set against the harsh beauty of the Maine wilderness, charting the journey of four friends as they fight...
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Harlan Coben · Dutton Books
Pages: 400
Format: Print book

Click Here For the Autographed Copy Ten years after the high-profile kidnapping of two young boys, only one returns home in Harlan Coben s next gripping thriller, to be published in September 2016. A decade ago, kidnappers grabbed two boys from wealthy families and demanded ransom, then...
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Truly Madly Guilty

Liane Moriarty · Flatiron Books
Pages: 432
Format: Print book

Entertainment Weekly's "Best Beach Bet" A USA Today Hot Books for Summer SelectionA Miami Herald Summer Reads PickThe new novel from Liane Moriarty, the #1 New York Times bestselling author of The Husband's Secret, Big Little Lies, and What Alice Forgot, about how sometimes we don't...
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