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Crash course in dealing with difficult library customers
Shelley Mosley; Dennis C Tucker; Sandra Van Winkle · Libraries Unlimited Format: Book : EnglishView all editions and formats
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Every library experiences difficult patrons. Thorough preparation is the best defense: it's always much better to be proactive than reactive. The authors of Crash Course in Dealing with Difficult Library Customers realized that these kinds of situations are more universal than unique,... |
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The Gift of Anger: And Other Lessons from My Grandfather Mahatma Gandhi
ARUN GANDHI · Gallery/Jeter Publishing Pages: 304 Format: Hardcover
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Discover ten vital and extraordinary life lessons from one of the most important and influential philosophers and peace activists of the twentieth century - Mahatma Gandhi - in this poignant and timely exploration of the true path from anger to peace, as recounted by Gandhi's grandson,... |
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Far From the Tree: Parents, Children and the Search for Identity
Andrew Solomon · Scribner; 1 edition Format: Hardcover
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From the National Book Award-winning author of the "brave ... deeply humane ... open-minded, critically informed, and poetic" (The New York Times) The Noonday Demon, comes a book about the consequences of extreme personal and cultural differences between parents and children.From... |
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Love Is All You Need: The Art and Science of Non-Training Your Dog
Jennifer Arnold · Spiegel & Grau Pages: 208 Format: Print book
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From the New York Times bestselling author of Through a Dog's Eyes - the inspiration for the PBS documentary - a paradigm-shifting approach to living with and loving our dogsThere are few people who understand dogs better than Jennifer Arnold. Twenty-five years after she founded Canine... |
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Mayhem: A Memoir
Sigrid Rausing · Knopf Pages: 224 Format: Hardcover
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A searingly powerful memoir about the impact of addiction on a family. In the summer of 2012 a woman named Eva was found dead in the London townhouse she shared with her husband, Hans K. Rausing. The couple had struggled with drug addiction for years, often under the glare of tabloid headlines.... |
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Logic: A Complete Introduction
Siu-Fan Lee · Teach Yourself Pages: 373 Format: Paperback
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Understand Logic is a comprehensive introduction to this fascinating though sometimes challenging subject. As well as looking at logic in theoretical terms the book considers its everyday uses and demonstrates how it has genuine practical applications. It will take you step by step through... |
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Shame Nation: The Global Epidemic of Online Hate
Sue Scheff · Sourcebooks Pages: 352 Format: Hardcover
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"Engaging, sharp, and important -- Shame Nation will inspire you to open your eyes and be better." -- Theresa Payton, CEO of Fortalice Solutions and Deputy Director of Intelligence on CBS' HuntedIn today's digitally driven world, disaster is only a click away. A rogue tweet... |
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Making Make-Believe Real: Politics as Theater in Shakespeare's Time
Garry Wills · Yale University Press Format: Hardcover
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Shakespeare’s plays abound with kings and leaders who crave a public stage and seize every opportunity to make their lives a performance: Antony, Cleopatra, Richard III, Othello, and many others. Such self-dramatizing characters appear in the work of other playwrights of the era as well,... |
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Moral Politics: How Liberals and Conservatives Think, Third Edition
George Lakoff · The University of Chicago Press Pages: 490 Format: Print book
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When Moral Politics was first published two decades ago, it redefined how Americans think and talk about politics through the lens of cognitive political psychology. Today, George Lakoff's classic text has become all the more relevant, as liberals and conservatives have come to hold even... |
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Whose mind is it anyway? : get out of your head and into your life
Lisa Esile · Perigee Pages: 176 Format: Print book
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Most of us spend our lives trailing after our minds, allowing our brains to take us in directions that are safe and secure, controlled and conformed. Your mind doesn't want you to take that new job, sign up for that pottery class, or ask someone out. It wants you to stay unemployed,... |
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Before You Know It: The Unconscious Reasons We Do What We Do
John A Bargh · Touchstone Pages: 352 Format: Hardcover
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Dr. John Bargh, the world's leading expert on the unconscious mind, presents a groundbreaking book, twenty years in the making, which gives us an entirely new understanding of the hidden mental processes that secretly govern every aspect of our behavior.For more than three decades, Dr. John... |
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Confessions of a Sociopath: A Life Spent Hiding in Plain Sight
M E Thomas · Crown Publishers Pages: 302 Format: eBook
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A PUBLISHERS WEEKLY BEST OF 2013 STAFF PICKAs M.E. Thomas says of her fellow sociopaths, "We are your neighbors, your coworkers, and quite possibly the people closest to you: lovers, family, friends. Our risk-seeking behavior and general fearlessness are thrilling, our glibness and charm... |
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Awaken: The Awakening of the Human Spirit on a Healing Journey
Susan M Omilian · Butterfly Bliss Productions LLC Pages: 248
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This compelling story, based on true events, is written from the victim's point of view and depicts how manipulation, intimidation, and cruelty of violence against women can be devastating and lasting. 19-year-old Lacey Lockwood, a beautiful, smart college student, is murdered by her possessive,... |
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The Spiritual Child: The New Science on Parenting for Health and Lifelong Thriving
Lisa J Miller · St. Martin's Press Pages: 384 Format: Hardcover
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NEW YORK TIMES BestsellerUSA TODAY BestsellerPublishers Weekly BestsellerIn The Spiritual Child, psychologist Lisa Miller presents the next big idea in psychology: the science and the power of spirituality. She explains the clear, scientific link between spirituality and health and shows... |
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