The first-of-its-kind guide to personal and professional empowerment through civility and social skills by two White House Social Secretaries offers an important fundamental message. Everyone is important and everyone deserves to be treated well. Packed with intriguing behind-the-scenes anecdotes and sensible, easy-to-follow advice, Treating People Well explains how to develop confidence, be consistent, use humor, listen deliberately, radiate calm, resolve conflicts quickly, be honest but never cruel, cultivate loyalty, own mistakes, work with difficult people, and attend to details.

A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message: everyone is important and deserves to be treated well. These Washington insiders share what they've learned through first person examples of their own glamorous (and sometimes harrowing) moments with celebrities, foreign leaders and American politicians. --Publisher

"A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."--