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Author Pearl, Robert, author.

Title Mistreated : why we think we're getting good health care and why we're usually wrong / Robert Pearl.

Publisher New York : PublicAffairs, [2017]

ISBN 9781610397650 (hardcover)
1610397657 (hardcover)



Location Call No. Status Message
 Kent Branch Adult  362.1028 Pea    DUE 05-14-24  ---
 Sanger Branch Adult  362.1028 Pea    AVAILABLE  ---

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Edition First edition.
Description xvi, 309 pages ; 25 cm
Bibliography Includes bibliographical references.
Contents Victims of Circumstance -- What Doctors See -- What Patients See -- Legacy Players -- What You Get Isn't What You See -- Affordable Care Act in Hindsight -- Four Pillars of Transformation -- What Patients Want and Need.
Summary "In this book, Pearl explains why misperception is so common in medicine, both for patients and physicians. Solving the challenges of health care today including excessive costs, poor quality and the lack of convenience will require an understanding of this phenomenon, and an approach that aligns health care delivery with up to date information and data. It emphasizes the power of context, and how through integration, prepayment, information technology and physician leadership, superior outcomes can be achieved. It draws on other industries and companies like Amazon and Uber that were able to overcome customer fear, and shift perception, and provides a roadmap for the future" -- Provided by publisher.
Subject(S) Health services administration.
Medical informatics -- Management.
Medical policy.
Public health.
ISBN 9781610397650 (hardcover)
1610397657 (hardcover)