Edition |
First Edition. |
Description |
vi, 329 pages ; 25 cm |
Summary |
"In her new book, Dr. Jody Foster explains the entire spectrum of schmucks, how they can decrease productivity, and generally make everyone else unhappy. After delineating the various types of schmucks, she looks at personality traits and explains how interactions among coworkers can become maladaptive leading to workplace disasters. She helps readers understand the schmuck as a person, figure out how to help him or her, and effect a positive solution. Dr. Foster also helps readers understand the most difficult thing of all: sometime you are the "schmuck." Let Dr. Jody Foster show you how to help the schmuck, know if you are the schmuck, and make your workplace a happy and productive one" -- Provided by publisher. |
Contents |
Meet the Schmuck -- Introduction -- What Is Disruptive Behavior? -- Why Do We Care About Difficult Behavior? -- Difficult Personalities -- Types of People, and What to Do About Them -- How Do I Really Use This Book? -- Important Disclaimers -- In the Spotlight: Drama Kings and Queens -- Dramatic, Emotional, and Erratic: Character Pathology -- Narcissus -- The Venus Flytrap -- The Swindler -- Distraction, Disorganization, and Delays at the Desk -- Cognition at Work -- The Bean Counter -- The Distracted -- Mr. Hyde -- The Lost -- Can t Put a Finger on It? -- Cultural Sensitivity -- The Robotic -- The Eccentric -- The Suspicious -- Conclusion -- Am I the Schmuck in My Office? -- Workplace Philosophies. |
Subject(S) |
Problem employees.
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Personnel management.
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Interpersonal relations.
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Conflict (Psychology)
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Business etiquette.
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Human Resources & Personnel Management.
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Workplace Culture.
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Added Name(S) |
Joy, Michelle, author.
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ISBN |
9781250075673 (hardback) |
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125007567X (hardback) |
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