This is service design doing : applying service design thinking in the real world : a practitioner's handbook
Title:
This is service design doing : applying service design thinking in the real world : a practitioner's handbook
Author:
Stickdorn, Marc author, book designer, compiler, editor.
ISBN:
9781491927182
Personal Author:
Edition:
First edition.
Physical Description:
xxiii, 541 pages : illustrations (some color) ; 19 x 23 cm
Format:
Books
Contents:
Why service design? -- What is service design? -- Basic service design tools -- The core activities of service design -- Research -- Ideation -- Prototyping -- Implementation -- Service design process and management -- Facilitating workshops -- Making space for service design -- Embedding service design in organizations.
Subject Term:
