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  • Stewart, Thomas A., 1948-
     
     Subjects
     
  •  
  • Customer services.
     
  •  
  • Customer relations
     
  •  
  • Service industries.
     
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  •  Stewart, Thomas A., 1948-
     
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  •  Woo, wow, and win : ...
     
     
     
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    Woo, wow, and win : service design, strategy, and the art of customer delight / Thomas A. Stewart, and Patricia O'Connell.
    by Stewart, Thomas A., 1948-
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    New York, NY : HarperBusiness, [2016] [2016]
    Subjects
  • Customer services.
  •  
  • Customer relations
  •  
  • Service industries.
  • Format: 
    Book
    No. of Holds for all sites : 
    0
    Summary: 
    "Two best-selling authors and business experts use real-world examples to demonstrate the importance of Service Design in keeping modern customers, who have many choices and high expectations, happy and coming back."
    Description: 
    315 pages : illustrations, charts ; 24 cm
    Edition: 
    First edition.
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    LocationCollectionCall No.Status 
    Madison Library DistrictNon-fiction658.812 Stewart, Thomas / WooChecked InAdd Copy to MyList

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