About this item
"I'm sorry, but Sorry, Sorry, Sorry means that you no longer have an excuse for delivering anything other than a pitch-perfect apology. Ingall and McCarthy break down thorny questions ... with grace and humor." - Peggy Orenstein, bestselling author of Boys & Sex, Girls & Sex, and Cinderella Ate My DaughterIt's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies - excuse-laden, victim blame-y, weaselly statements - often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better? Marjorie Ingall and Susan McCarthy show us the way.
About the Author
Marjorie Ingall is a columnist for Tablet Magazine. Before that, she was The East Village Mamele at The Forward. She's a frequent contributor to The New York Times Book Review and has written for many other publications, including the late, lamented Sassy, where she was the senior writer. She hails from Rhode Island (The Biggest Little State in the Union) and is happy to translate the words "bubbler" and "cabinet" for you, as well as to rhapsodize about coffee milk. Nowadays she lives in New York with her husband, children, and two extremely vocal cats. She's also at marjorieingall.com.
