About this item
5 Steps to Assertiveness is the modern how-to guide to communicate with assertiveness and build stronger relationships in today's world.Assertiveness goes beyond standing up for yourself. Assertiveness is saying what you want in a way that makes others want to listen. This philosophy is at the heart of the self-development method created by nationally recognized self-esteem and communication expert S. Renee Smith.In 5 Steps to Assertiveness, the nationally recognized self-esteem and communication expert distills what she's learned and taught about assertiveness over the past 20 years into 5 easy-to-follow steps. Built on her successful engagement with hundreds of organizations and individual clients, S. Renee has curated this actionable 5-step how-to guide that will help you see the value of what you have to say -- and gain the confidence to say it.