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Since the release of Doug Stephens' first book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of well-known brick and mortar retailers have closed their doors, and brands and retailers across categories are struggling to understand the shifting needs and expectations of a new consumer.Picking up where The Retail Revival left off, Reengineering Retail explores the coming revolution in the global retail and consumer goods market, offering sales and marketing executives a roadmap to the future.Author and internationally renowned consumer futurist, Doug Stephens, paints a bold vision of the future where every aspect of the retail experience as we know it, will be radically transformed.



About the Author

Doug Stephens

Doug Stephens is one of the world's foremost retail industry futurists. His intellectual work and thinking have influenced many of North America's best-known retailers, agencies and brands including Walmart, Google, Home Depot, Disney, Microsoft and Citibank.

Doug is the author of the groundbreaking books, The Retail Revival: Re-Imagining Business for the New Age of Consumerism (2013) and Reengineering Retail: The Future of Selling in a Post-Digital World (2017) . He is also the nationally syndicated retail columnist for CBC Radio and sits on the advisory boards of the Dx3 Digital Conference and the David Sobey Centre for Excellence in Retailing at St. Mary's University.

Doug's views on the future of the retail industry have been featured in international media outlets including Forbes, CNBC, New York Times, BBC Radio, The Wall Street Journal and Fast Company.

He speaks regularly to major brands and organizations around the world.



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