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Written by parents who have been through the US special education system, this book cuts through the jargon to provide other parents with a no-nonsense road map full of valuable first-hand insights and tried-and-tested advice. The authors clearly describe: * the special education process, including the school hierarchies parents are likely to encounter and etiquette to be aware of when dealing with school personnel * the information parents should expect to see in school evaluations and Individualized Education Programs (IEPs), and what to do when this information is missing or insufficient * problems parents may encounter when the needs of the school conflict with the needs of a child, including how to deal with such situations and when to seek legal advice * the importance of organizing special education documentation and establishing a 'paper trail', and how to begin this process * why transition planning is so important, and transition services parents may want to consider for their child.