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Does your computer refuse to do what you want it to? Does it insist on doing something you don't want it to? Does it refuse to do anything at all? One solution is to ring a helpline. However, this can be expensive and don't always give good advice. A better option is to invest in a copy of Troubleshooting Your PC in easy steps.Areas covered include:Causes of computer faults and methods of isolating themHow to troubleshoot the main hardware components in a PCFaults that prevent Windows from starting.Windows troubleshooting mode (Safe Mode)Restore a damaged Windows installation from an image backup file.Problems that adversely affect the performance and stability of a computerVideo and sound issues such as blank monitor, scrambled displays, incorrect screen colours, and distorted displays, no sound, crackly sound etc.