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Listen. Validate. Explore Options.These are the three essential components of Yield Theory. In this clear and practical guide, you'll learn Dr. Christian Conte's revolutionary method for de-escalating conflict, promoting clear communication -- and changing the way you relate to others in every part of your life.With Forewords by:Ron Potter-Efron, MSW, PhD, author of Angry All the Time and co-author of Letting Go of Anger and John Wetzel, secretary, Pennsylvania Department of Corrections"Highly recommended! Dr. Conte engagingly offers an evolved and insightful perspective on how to effectively deal with one of the most significant issues of our time. If you are interested in an authentic solution to anger and conflict in today's world -- read this book.