About this item
If you can't trust those in charge, who can you trust?From government to business, banks to media, trust in institutions is at an all-time low. But this isn't the age of distrust--far from it. In this revolutionary book, world-renowned trust expert Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history--with fundamental consequences for everyone. A new world order is emerging: we might have lost faith in institutions and leaders, but millions of people rent their home to total strangers, exchange digital currencies, or find themselves trusting a bot. This is the age of "distributed trust", a paradigm shift driven by innovative technologies that are rewriting the rules of an all-too-human relationship. If we are to benefit from this radical shift, we must understand the mechanics of how trust is built, managed, lost and repaired in the digital age. In the first book to explain this new world, Botsman provides a detailed map of this uncharted landscape--and explores what's next for humanity.
About the Author
Rachel Botsman teaches how technology is transforming human relationships and what it means for life, work and how we do business.
In her first highly acclaimed book, What's Mine is Yours (HarperCollins, 2010) , she defined the theory of collaborative consumption. The book was a finalist for the 800-CEO-Read Business Book Awards in 2010,
and the concept was named by TIME as one of the "Ten Ideas That Will Change the World."
She teaches the world's first MBA course on the collaborative economy, which she designed, at Oxford University's Saïd School of Business.
Her forthcoming book, Who Can You Trust? (Penguin, October 2017) explains why trust is collapsing in all kinds of institutions and yet at the same time, the rise of new technologies is enabling "distributed trust" across networks of people, organisations and intelligent machines.
She is a regular writer and commentator in leading international publications including Harvard Business Review, Economist, The New York Times, Wall Street Journal, Fast Company and more. Rachel is a contributing editor to Wired magazine. She has appeared on many high-profile news programs, including the BBC, CNN and NPR.
Rachel was recognised as one of the "Most Creative People in Business" by Fast Company, a "Young Global Leader" by the World Economic Forum and is part of Thinkers50 2016 Radar list of up-and-coming management thinkers.
An engaging storyteller and visionary thinker, Rachel lectures widely on technological and social issues. Her TED talks have been viewed more than three million times. Rachel is @rachelbotsman on Twitter.
