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Psychologist Natalie Marsh's dream is now reality: her mental health services clinic has opened and is housed in an elegant, newly renovated nineteenth-century building. Unfortunately, not everyone is happy with the clinic's presence, including Heather Osbourne, a troubled young woman who wholly objects to the occupation of the building. Heather has spent years wandering the halls of the abandoned structure, convinced she's communing with her ancestor's ghost. When Natalie thwarts Heather's attempt to leap from a window, the shaken psychologist soon realizes Heather's failed jump is merely one piece of a disturbing puzzle. Greed and deceit are weaving a web around Natalie, and someone will stop at nothing - not even murder - to get what they want. Stretched to her breaking point, Natalie struggles to learn the truth, but only one thing is clear: nothing is as it seems.