About this item

DK Essential Managers: Effective Communication is the visual guide that gives you all the know-how you need to be a more effective manager. Now newly updated with an all-new graphic approach to explaining key techniques and skills, the best-selling DK Essential Managers: Effective Communication features: A practical, "how-to" approach teaches you the information and skills to succeed. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to plan a speech, select the right visual support, and use body language. Tables, illustrations, "in-focus" panels, and real-life case studies show you what to do in particular situations. DK Essential Managers: Effective Communication not only shows you how to understand your audience and communicate strategically, but also explains how to discover which delivery approach is right for you.