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Lessons for Non-Profit and Start-Up Leaders: Tales from a Reluctant CEOuses the experiences of a real company, Community Connections, to bring to life the practical dilemmas that an organization founded on a mission and guided by a set of ideals must confront and solve if it is to thrive. With no business or financial background, Maxine Harris and her partner Helen Bergman grew a tiny startup into a $35 million business. Through trial and error, they learned how to manage finances, hire staff, overcome barriers, and adapt to changing business models. In Lessons for Non-Profit and Start-Up Leaders, Harris shares her insights, struggles, and mistakes with the goal of helping others who may be starting and running non-profit organizations. She spells out the ways in which creativity, tenacity, and the power of relationships helped her and her partner overcome barriers that often cause start-ups to flounder in their first years of operation.