About this item
"Micromessaging" may be the most important skill set in your leadership portfolio -- and you can learn everything you need to know right here Micromessages come in various forms, such as gestures, facial expressions, tones of voice, word choices, eye contact, and interactive nuances. They can be either debilitating or empowering to one's leadership effectiveness. Micromessaging examines how unconscious bias is converted into tangible form and influences the ways people are either enabled, or impeded, to perform to their full potential. It reveals the nuanced behaviors we all use and react to in our dealings with others--which expose our unconscious biases. Micromessaging teaches readers how to become aware of these messages and how to constructively address these behaviors to drive positive change in their workplace.
About the Author
For more than a decade, organizational guru Stephen Young has brought his powerful message about micromessaging and leadership to executives in businesses spanning fifteen countries. In 2002, Young founded Insight Education Systems, a management consulting firm specializing in leadership and organizational development, applying these concepts to nearly 10% of the Fortune 500 and many of their CEOs and leadership teams. Previously, as Senior Vice President at JP Morgan Chase he managed the firm's worldwide diversity strategy. Under his leadership, the company garnered numerous awards including the Catalyst Award and Fortune magazine's list of Top 50 Companies for Minorities, and it was ranked as the #1 company for diversity by Inc. magazine.
