About this item
Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll. Ray Tricker has already guided hundreds of businesses through to ISO accreditation, and this sixth edition of his life-saving ISO guide provides all you need to meet the new 2015 standards. ISO 9001:2015 for Small Businesses helps you understand what the new standard is all about and how to achieve compliance in a cost effective way. Covering all the major changes to the standards, this book provides direct, accessible and straightforward guidance. This edition includes: down-to-earth explanations to help you determine what you need to enable you to work in compliance with and/or achieve certification to ISO 9001:2015; a contextual explanation of ISO 9001 within the structure of ISO 9000 family of standards; a detailed description of the structure of ISO 9001:2015 and its compliance with Annex SL; coverage of the new requirements for Risk Management and Risk Analysis; a guide to the costs involved in implementing ISO 9001:2015 and advice on how to control costs; an example of a complete, generic Quality Management System consisting of a Quality Manual plus a whole host of Quality Processes, Quality Procedures and Word Instructions; and access to a free, software copy of these generic QMS files to give you a starting point from which to develop your own documentation.
About the Author
Ray Tricker (MSc, IEng, FIET, FCMI, FCQI, FIRSE) is a senior Consultant with over 45 years continuous service in Quality, Safety and Environmental Management, Project Management, Communication Electronics, Railway Command, Control and Signalling systems and the development of molecular nanotechnology.He served with the Royal Corps of Signals (for a total of 37 years) during which time he held various managerial posts culminating in being appointed as the Chief Engineer of NATO's Communication Security Agency (ACE COMSEC) .Most of Ray's work since leaving the services has centred around the European Railways. He has held a number of posts with the Union International des Chemins de fer (UIC) [e.g. Quality Manager of the European Train Control System (ETCS) ] and with the European Union (EU) Commission [e.g. T500 Review Team Leader, European Rail Traffic Management System (ERTMS) Users Group Project Coordinator, HEROE Project Coordinator] and currently (as well as writing books on diverse subjects such as, ISO 9001:2008, Building, Wiring and Water Regulations for Taylor & Francis (under their Routledge imprints) and Elsevier (under their Butterworth-Heinemann and Newnes imprints!) he is busy assisting Small Businesses from around the world (usually on a no cost basis) to produce their own auditable Quality and/or Integrated Management Systems to meet the requirements of ISO 9001:2008, ISO 14001 and OHSAS 18001. He is also a UKAS Assessor (for the assessment of certification bodies for the harmonization of the Trans-European, High Speed, Railway Network) and recently he was the Quality, Safety and Environmental Manager for the Project Management Consultant overseeing the multi-billion Dollar Trinidad Rapid Rail System.Currently he is working as the Senior Management Consultant for Herne European Consultancy Ltd - a company specialising in offering organisations access to a range of highly skilled and specialist consultants to help these companies enhance their business performance. One day he may retire!!
