About this item
Its the worst sort of surprise a valued and seemingly happy employee gives his notice. Can you do anything at this point? Probably not. Could you have anticipated the departure and tried to prevent it? Absolutely. Thats where this book comes in. This practical guide introduces managers to a powerful new engagement and retention tool the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit. Written by the retention expert who pioneered the process, The Stay Interview shows managers how to prepare for the meeting anticipate an employees top issues set realistic expectations from the start respond to difficult questions listen effectively and dig deeper craft a detailed and effective stay plan complete with timeline assess each employees level of engagement, predict potential exits, and communicate results to upper management.
About the Author
Dick Finnegan is a world-renowned expert on Stay Interviews, Employee Engagement, and Cutting Turnover. He travels extensively speaking at executive meetings and conferences, has authored five books on Stay Interviews and Employee Engagement and is CEO of C-Suite Analytics and Finnegan Institute.BusinessWeek magazine has said "Finnegan offers fresh thinking for solving the turnover problem in any economy".An in-demand speaker by business leaders, Dick transforms an audience's perspective on Employee Turnover and Engagement with concrete data, insight and humor, while providing an employee retention and engagement solution that cuts turnover by 20% or more in the first six months.He leverages that extensive knowledge as CEO of C-Suite Analytics and Finnegan Institute to transform organizations, and to author articles, blogs and books including the top-selling SHRM-published book in history, The Power of Stay Interviews for Engagement and Retention. His experience includes solving turnover and improving engagement in a vast number of industries including Siberian banks, African gold mines, multi-national corporations in China, healthcare institutes, meat processing groups, manufacturing plants and even the CIA. He holds bachelors and graduate degrees from The Pennsylvania State University and lives in Orlando, Florida.Contact Dick at DFinnegan@C-SuiteAnalytics.comSee his blog at http://c-suiteanalytics.com/blog/Follow Dick's tweets at @Dick_FinneganSpeaker video is here: https://www.youtube.com/channel/UCTp7s85f14DYzLF9pvmqFVwWebsites are www.C-SuiteAnalytics.com and www.FinneganInstitute.com
