About this item
"A masterpiece - clear, insightful, and practical . . . Highly recommended!" - William Ury, coauthor of Getting to Yes and author of Getting to Yes with YourselfFind out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts. Before you get into your next conflict, read Negotiating the Nonnegotiable. It is not just "another book on conflict resolution," but a crucial step-by-step guide to resolve life's most emotionally challenging conflicts - whether between spouses, a parent and child, a boss and an employee, or rival communities or nations.
About the Author
Daniel L. Shapiro is an internationally renowned expert on conflict resolution. Named one of Harvard's top 15 professors by the Harvard Crimson, he founded and directs the Harvard International Negotiation Program, and regularly advises everyone from hostage negotiators to families in crisis, disputing CEOs to clashing heads of state. His greatest learning has come from negotiating with three of the world's toughest bargainers: his three young boys.
