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Richard Lee has worked with thousands of ambitious leaders and their teams, and has found that they all share the same frustration. Whether it's because of communication breakdowns or systemic complexity, people at every level of an organization feel like their results fall short of their expectations--even though they are putting in a lot of effort.Management gurus will tell you that you need to overhaul your entire organization in order to maximize its full potential, but that is simply not true: You only to give your people the tools to succeed inside it.The framework outlined in Work That Counts draws on examples from teams he has worked with at the world's most cutting edge, disruptive companies, and provides practical solutions to the problems that hold people back in nearly every organization.