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As Subir Chowdhury makes clear, while improving a company's processes is vital, if you don't focus first on your people -- your employees -- the best processes in the world won't get you where you want to go. In the bestselling tradition of "The Fred Factor" and "What the CEO Wants You to Know, " bestselling author and quality guru Subir Chowdhury ("The Power of Six Sigma") , tackles a question that has haunted him in his consulting work with companies for years. Why is it that some companies improve 50x, while others improve only incrementally? The ideas and training, after all, is the same. What is the difference? That is the question he tackles in this compelling and empowering new book. In "The Difference, " Subir Chowdhury looks at what distinguishes a company that adopts his quality training processes, and improves 5x, versus a company that adopts the same training and consulting, but increases their profits and quality 50x.



About the Author

Subir Chowdhury

Subir Chowdhury is chairman and CEO of ASI Consulting Group, LLC, a global leader on strategic initiatives, quality consulting, and training. Under Subir's leadership, ASI Consulting Group has helped hundreds of clients around the world save billions of dollars and increase revenues. Subir has worked with many organizations, large and small, across diverse industries including manufacturing, healthcare, food, government, and nonprofit organizations. His client list includes global Fortune 100 corporations and industrial leaders such as American Axle, Berger Health Systems, Bosch, Caterpillar, Daewoo, Delphi, Fiat-Chrysler, Ford, General Motors, Hyundai Motor Company, ITT Industries, Johns Manville, Kaplan Professional, Kia Motors, Leader Dogs for the Blind, Loral Space Systems, Make It Right Foundation, Mark IV Automotive, Procter & Gamble, the State of Michigan, Thomson Multimedia, TRW, Xerox, and more.

Subir is recognized as one of the "50 Most Influential Management Thinkers in the World" by Thinkers 50 of London, UK. Hailed by the New York Times as a "leading quality expert" and by BusinessWeek as "The Quality Prophet," Subir is the author of fifteen books, including several international bestsellers, The Ice Cream Maker (Doubleday Random House, 2005) , The Power of Six Sigma (Dearborn Trade, 2001) , and Management 21C (Financial Times, 1999) . His books have sold more than a million copies and have been translated in more than twenty languages.

Subir is an honorary member of the World Innovation Foundation (WIF) and has been inducted into the Engineering, Science and Technology Hall of Fame and honored by the Automotive Hall of Fame. He is a recipient of the Society of Manufacturing Engineers' Gold Medal, the Society of Automotive Engineers' (SAE) Henry Ford II Distinguished Award for Excellence in Automotive Engineering and the American Society of Quality's first Philip Crosby Medal for authoring the most influential book on quality. The Society of Automotive Engineers established the Subir Chowdhury Medal of Quality Leadership, an annual award that recognizes those individuals who promote innovation and expand the impact of quality in mobility engineering, design, and manufacturing. The United States Department of Homeland Security presented the "Outstanding American by Choice Award" to Subir for his contributions to the field of quality and management.

In 2014, University of California at Berkeley established the Subir & Malini Chowdhury Center for Bangladesh Studies - the first of its kind in any academic institutions in the United States. The center awards graduate fellowships, scholarships, and research grants that focus on ways to improve the quality of life for the people of Bangladesh. Each year the Subir Chowdhury Fellowship on Quality and Economics is awarded by both Harvard University and the London School of Economics and Political Sci



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