About this item
Amazon Best Books of the Year list, Business & Investing Inc.com 10 Best Business Books of 2014Financial Times - The Pick of 2014's Management Books The Globe & Mail's list of 5 Best Business Books in 2014 Library Journal's list of 5 Best Business Books in 2014In Scaling Up Excellence, bestselling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organization's success: scaling up farther, faster, and more effectively as a program or an organization creates a larger footprint. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries - including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare -- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between "Buddhism" versus "Catholicism" -- whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people -- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge. It is destined to become the standard bearer in the field.
About the Author
Robert Sutton is a Stanford Professor, organizational researcher, and best-selling author. His seven management books include bestsellers The No A**hole Rule, Good Boss, Bad Boss, and (with Huggy Rao) Scaling Up Excellence. His latest book is The A**hole Survival Guide:How to Deal With People Who Treat You Like Dirt.
Sutton was named as one of 10 B-School All-Stars by BusinessWeek, described as professors who are influencing contemporary business thinking far beyond academia. Sutton is an IDEO Fellow and co-founder of the Stanford Technology Ventures Program, Center for Work and and Stanford Design Institute (the d.school) . His latest adventure at Stanford is the Designing Organizational Change project, which you can learn about at http://stvp.stanford.edu/doc. He has written over 150 academic and popular articles and chapters, and over 1000 blog posts. He often leads workshops and gives speeches about his books and is academic director of several Stanford executive programs including Customer-focused Innovation. Sutton tweets @work_matters. Visit www.bobsutton.net to learn more.
