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In The AI Advantage, Thomas Davenport offers a guide to using artificial intelligence in business. He describes what technologies are available and how companies can use them for business benefits and competitive advantage. He cuts through the hype of the AI craze - remember when it seemed plausible that IBM's Watson could cure cancer? - to explain how businesses can put artificial intelligence to work now, in the real world. His key recommendation: don't go for the "moonshot" (curing cancer, or synthesizing all investment knowledge) ; look for the "low-hanging fruit" to make your company more efficient. Davenport explains that the business value AI offers is solid rather than sexy or splashy. AI will improve products and processes and make decisions better informed - important but largely invisible tasks.



About the Author

Thomas H. Davenport

Tom Davenport is the President's Distinguished Professor of Information Technology and Management at Babson College. He has led research centers at Accenture, McKinsey and Company, Ernst & Young, and CSC Index, and has taught at Harvard Business School, Dartmouth's Tuck School, the University of Texas, and the University of Chicago. He is a widely published author and speaker on the topics of analytics, information and knowledge management, reengineering, enterprise systems, and electronic business. Tom's latest book--coauthored with Jeanne Harris--is Competing on Analytics: The New Science of Winning, a best-seller that has been translated into 13 languages. Prior to this, Tom wrote, co-authored or edited twelve other books, including the first books on business process reengineering, knowledge management, attention management, and enterprise systems. He has written over 100 articles for such publications as Harvard Business Review, Sloan Management Review, California Management Review, the Financial Times, and many other publications, and has been a columnist for Information Week, CIO, and Darwin magazines. In 2003 he was named one of the world's top 25 consultants by Consulting magazine, and in 2007 and 8 was named one of the 100 most influential people in the IT industry by Ziff-Davis magazines. His blog for Harvard Business Online is http://discussionleader.hbsp.com/davenport/



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