About this item
For many decades, the conventional wisdom was that emotion has no place in the work world, and the ideal leader is one who approaches problems rationally and unemotionally. However, the reality is that emotion is inevitable when a group of people come together for an extended period of time to work on challenging tasks, and if used effectively, a leader's moods and emotions can be a plus rather than a minus. This book describes how 25 outstanding leaders used emotional intelligence to deal with critical challenges and opportunities. Featuring commentary from the leaders themselves describing how they handled each situation, it helps managers better understand not just what emotional intelligence is, or how to measure it, or how it is linked to bottom-line results: it also shows how real leaders used their emotional intelligence to deal with real situations.
About the Author
Cary Cherniss received his Ph.D. in Psychology from Yale University in 1972. He went on to teach at the University of Michigan in Ann Arbor, the University of Illinois in Chicago, the Chicago Medical School, and the Illinois Institute of Technology. In 1983, he came to Rutgers University where he helped create the doctoral program in Organizational Psychology at the Graduate School of Applied and Professional Psychology. He currently is Professor of Applied Psychology Emeritus at Rutgers. Cary specializes in the areas of emotional intelligence, work stress, leadership development, and planned organizational change. He has published over 70 scholarly articles and book chapters on these topics as well as eight books. His most recent one is "Leading with Feeling: Nine Strategies of Emotionally Intelligent Leadership" (Oxford University Press, with Cornelia Roche) . Others include "The Emotionally Intelligent Workplace" (Jossey-Bass, with Daniel Goleman) and "Promoting Emotional Intelligence in the Workplace: Guidelines for Practitioners" (American Society for Training and Development, with Mitchel Adler) . In addition to his research and writing, Cary has consulted with many organizations in both the public and private sectors, including American Express, Johnson & Johnson, the US Coast Guard, AT&T, Telcordia, the United States Office of Personnel Management, and PSEG Power. He currently is the director and co-chair of the Consortium for Research on Emotional Intelligence in Organizations (CREIO) . He is a past president of the American Psychological Association's Division 27 (Society for Community Research and Action) , and a member of both the Academy of Management and the Society for Industrial and Organizational Psychology.
