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Apple Pro Training Series: macOS Support Essentials 10.12 The Apple-Certified Way to Learn This is the official curriculum of the macOS Support Essentials 10.12 course and preparation for Apple Certified Support Professional (ACSP) 10.12 certification-as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sierra. The only Apple-certified book on the market, this guide is designed for support technicians, help desk specialists, and ardent Mac users and takes you deep inside the macOS Sierra operating system. You'll find in-depth, step-by-step instruction on everything from installing and configuring macOS Sierra to managing networks and system administration-all on your way to preparing for the industry-standard ACSP certification.