About this item

The Definitive Guide to Professional Behavior Whether you’re eating lunch with a client, Skyping with your boss, or meeting a business partner for the first time--it's all about how you present yourself. The Essentials of Business Etiquette gives you 101 critical tips for improving behavior in any business situation--all delivered in a quick, no-nonsense format. "If you are looking for practical guidelines on how to conduct yourself in a business situation, what behaviors you need to use to get ahead, and how to be sure that you do not offend others, read this book!" -- MADELINE BELL, President and COO, The Children's Hospital of Philadelphia "Pachter has once again done an excellent job at highlighting some key tools to succeed in leadership and how to conduct yourself in the workplace.



About the Author

Barbara Pachter

Barbara Pachter is an internationally renowned business etiquette and communications speaker, coach and author. She has delivered more than 2100 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait.

Pachter is also adjunct faculty in the School of Business, Rutgers University.

The second edition of Pachter's highly-acclaimed book, "The Power of Positive Confrontation: The Skills You Need to Handle Conflict at Work, at Home, Online, and In Life"(Da Capo Press) , was recently released.

Pachter's 10th book, "The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success" (McGraw-Hill) , was published in August 2013.

Her other books include "NewRules@Work: 79 Etiquette Tips, Tools and Techniques to Get Ahead and Stay Ahead," and "When The Little Things Count...And They Always Count." Her books have been translated into 11 languages.

Her client list boasts many of today's most notable organizations, including Bayer, Campbell Soup, Microsoft, Chrysler, Cleveland Clinic, Merck & Co., WAWA, Con Edison, Pfizer, Inc., Novo Nordisk, and Cisco Systems.

She has appeared on numerous radio and television programs and her advice on business etiquette has been featured in dozens of newspapers and magazines, including ABC's 20/20, The New York Times, CNN's Anderson Cooper Show, USA Today, O Magazine, The Washington Post, and Working Mother.

Pachter's etiquette seminars and coaching services were highlighted in TIME Magazine and her discussion on business etiquette appeared in the Harvard Business Review.

Pachter's areas of expertise include business etiquette, assertive communication, positive confrontation, business writing, women in the business world, career suggestions and presentation skills. She holds undergraduate and graduate degrees from the University of Michigan and completed postgraduate studies in the Middle East and at Temple University.

Call 856.751.6141. Additional information can be found at www.pachter.com, www.facebook.com/pachtertraining, or
www.barbarapachtersblog.com



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