About this item
Completely revised and updated, the third edition of the Posts' The Etiquette Advantage in Business is the ultimate guide professionals need to navigate everyday and unusual situations in the office - the key to professional and personal success.Today, more than ever, good manners mean good business. The Etiquette Advantage in Business offers proven, essential advice, from resolving conflicts with ease and grace to building productive relationships with colleagues at all levels; from successfully networking to winning clients and closing deals. It also offers up-to-date guidance on pressing issues, including ethics, harassment in the workplace, privacy, e-mail and social media dos and don'ts, and knowing how and when to take responsibility for mistakes.Written for professionals from diverse backgrounds and fields, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining, written communication, appropriate attire for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, overseas travel, and more.In today's hyper-competitive workplace, knowing how to behave can make the difference between getting ahead and getting left behind. The Etiquette Advantage in Business, Third Edition, provides critical tools for building solid, productive relationships and helps you meet the challenges of the work world with confidence and poise.
About the Author
Peter Post is a director of The Emily Post Institute and author of five etiquette books, including the New York Times bestseller Essential Manners for Men. As the creator and primary presenter of Emily Post Business Etiquette programs, Peter leads business seminars for companies both in the United States and abroad. Since 2004, he has authored The Boston Sunday Globe's weekly question and answer business etiquette advice column, "Etiquette at Work." One of Emily Post's four great-grandchildren, Peter owns a marketing and public relations agency. He has more than 25 years of experience in marketing, communications, design and education, and holds a master's degree in fine art from Pratt Institute and a bachelor's degree from the University of Pennsylvania.
